Duck Brand | Frequently Asked Questions

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Follow these steps to remove your old tub treads: 

1. Completely drain the water from your bathtub. 

2. Warm the tub treads with a hair dryer to loosen the adhesive. 

3. With a flat tool (e.g. putty knife), slowly lift the end of the tub treads until they are completely removed. You may need to stop and repeat the warming process as you work to lift the tread (the softer the adhesive, the easier it will be to lift).

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If there is any residue left behind in your tub, we recommend using Duck® Brand Adhesive Remover. Be sure to read the instructions on the bottle prior to use. Wipe your tub with rubbing alcohol prior to putting in your new treads.

Yes. The Pumpin’ Pal Super Shields are made of BPA-free medical grade polypropylene and High Grade Platinum Silicone. Both can be boiled (do not let them sit on the bottom of the pan!) and steamed using a steam bag but that should only be done prior to first time use. Caution: If microwaved too long to the point the water is steamed away, the parts may melt and become deformed. A couple of minutes of steam is plenty. From then on these products should be hand washed like china or a glass because you can easily clean all surfaces, unlike bottles and tubing.

DO NOT USE UV STERILIZERS ON THE SILICONE FLANGES! The silicone may become hard and crack.

They can be cleaned in a dishwasher on the top rack, but they will last much longer hand washing with warm water and a grease cutting dish soap as most automatic dishwasher detergents can etch the surface causing them to become “foggy”. In other words, you can clean the parts in the dishwasher, but we do not recommend it and we do not replace parts that are damaged in the dishwasher. Do not use any chemicals such as bleach to clean or sanitize the flanges. We suggest our Silicone Wash for daily cleaning.

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